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The latest reports from users having issues in Brockenhurst come from postal codes SO42.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
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Please let us know what issue you are experiencing with Virgin Media:
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Problems in the last 24 hours in Brockenhurst, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brockenhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
Internet (57%)
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Wi-fi (14%)
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Total Blackout (12%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Brockenhurst, Hampshire, England
The most recent Virgin Media outage reports came from the following cities:Romsey, Bournemouth, Southampton, Brockenhurst, Christchurch, New Milton and Eastleigh.
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| City | Problem Type | Report Time |
|---|---|---|
 Romsey | Internet | |
| Bournemouth | TV | |
| Southampton | Internet | |
| Brockenhurst | Internet | |
| Southampton | TV | |
| Southampton | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Virgin Media Issues Reports Near Brockenhurst, England
Latest outage, problems and issue reports in Brockenhurst and nearby locations:
- Ms S (@Shazer1980) reported fromSouthampton, England
@virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!
- Lauren Tompkins (@LaurenSTompkins) reported fromBournemouth, England
Any idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?
- keith nigel ward (@keithward329) reported fromBournemouth, England
@virginmedia another scam today, 01623472871 close them down
- Scott Campbell 🃏🧔🏻🤡🪂 (@cambo_72) reported fromSouthampton, England
Dear @virginmedia I’m trying to have some banter with some friends in the PO postcode but it seems the broadband is down in that area. Any idea why? #SaintsFC #topoftheleague
- BmthGooner (@bmth_gooner) reported fromBournemouth, England
@virginmedia is virgin media down in bh9 area ?
- Paul Burville (@BurvillePaul) reported fromSouthampton, England
@virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!
- Jo (@JoannecolesJo) reported fromMarchwood, England
@virginmedia I’ve been trying to get hold of a ‘real’person for a week now with no success to cancel my internet! It’s an absolutely shocking service and the wifi is no better ( when it was working) so is there a real person replying on Twitter at all ?
- Matt Simpson (@_Matt_Simpson_) reported fromBournemouth, England
@virginmedia my WiFi doesn’t work and I have no idea why, or where even to start. Could you help please?
- Marls 🐝 (@Beaumont296) reported fromBursledon, England
SO31 virgin media not working. How can we be expected to work if the service is so inconsistent @virginmedia #virginmediadown
- james (@james_mccoll) reported fromNetley, England
@virginmedia Let’s be honest it always says there’s no issue, but yes we checked it and it says nothing. It went off this morning at about 11 and in the past 15 mins it’s gone off 3 times
- Emily or Emilie (@emily_or_emilie) reported fromBournemouth, England
@virginmedia new customer trying to create account & Wi-fi is down but keeps telling me password I created is invalid? #help #customerservice
- Marls 🐝 (@Beaumont296) reported fromBursledon, England
@virginmedia Wireless. It’s dreadful. Slow. Intermittent. Frustrating.
- Liz Havlin (@Celticchorus) reported fromSouthampton, England
@virginmedia appalling service. TV been out for 3 days now. Broadband gone this morning. Modem has no lights. You are charging vast sums of money for a useless service.
- Lauren Tompkins (@LaurenSTompkins) reported fromBournemouth, England
@virginmedia That link irrelevant as my issue does not come under any of those topics.
- frazer railton (@frazerrailton) reported fromBournemouth, England
@Stephen97257743 @YODELhell @virginmedia They are awfull I have stopped ordering things if yodel are there delivery service
- Rahim™ 🇬🇧🇲🇦 (@rahim94) reported fromSouthampton, England
@Valhalleluja @virginmedia yep. it's typical. but i dont take the bullsh*t. the deal i got actually undercut the new customer prices
- james (@james_mccoll) reported fromNetley, England
@virginmedia Internet is down in Netley, Southampton AGAIN this is ridiculous
- James Taylor (@JCT6) reported fromBournemouth, England
@virginmedia just been cut off for the third time by your contact centre!!!! Fuming!!! Your customer service is appalling!
- Liz Havlin (@Celticchorus) reported fromSouthampton, England
@virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!
- Matt Holton (@Dive_With_Matt) reported fromNew Milton, England
So the internet provided by @virginmedia won’t connect to either my phone, or the PS4 I’ve had nothing but issues since the family had the internet line installed... and recommendations on who to look at moving to?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
- Will Goldburn (@WillGoldburn) reported
@virginmedia They are saying my email is correct, but it has been the same since I set account up. I had a old one for the old house when I was married. Then I got separated and opened up another account and they say it doesn't work.
- Jameela (@Jameela50469981) reported
@virginmedia spoken to 8 different people. 49 minutes on the phone. And your team hangs up. Please disconnect my wifi with no fees it DOESNT WORK!!!!!!! My name is CeCe Luck
- Christopher Pitt (@Pitty_C) reported
@virginmedia My dad has invested in your service for more than 30 years. He has old technology that you haven’t updated. He is paying almost double what you offer new customers that have new technology and faster speeds. Your argument is meaningless.
- John Loydall (@john_loydall) reported
@virginmedia No - that involves going through options. I don't want to listen to options. I want to speak to a human. Nobody likes the options. Your broadband is faster than Sky's but your customer service is infinitely worse . (Sky have humans answer their calls).
- Mark Bates (@officer_cartman) reported
@virginmedia any idea how i can view a resolution to a complaint,looking on the site days resolved however the email address is wrong it may have been sent to
- Doomgardener (@DGFRecords) reported
@virginmedia How many phone calls does it take to not renew a contract ?Answer..Me. "I do not wish to renew the contract on march 26"Virgin "Thanks for calling us and letting us know, we will terminate your service on march 26".Not hard is it.
- Adorabelle (@Adorabelle1_) reported
@virginmedia My services have been disconnected so I would have to use my phone data in order to do a web chat. This is not acceptable either. Apparently it is due to charges outside my package, but no one will issue me with a bill to see these charges. They just demand payment!
- munchh #menmustchange 💚🤍💜🌈 (@Munchhhhh) reported
@virginmedia Then tell me where i can give proper feedback as this is the worst interface ive used and someone got paid for making it like this!
- Glenn Tipton (@tiptonglenn73) reported
@virginmedia I asked for a call back from a manager and was refused I want a calk back from someone before I log a complaint with ofcom and file a gdpr breach
- A_James (@A__James1) reported
@Hopperz1980 @virginmedia It's nothing do with Virgin. I'm with Sky and it's just a frozen picture and terrible sound. Although sound is now fixed but picture is just frozen
